danowens.com
Senior Product & Interaction Designer
I design and improve enterprise systems that already have users and can’t afford disruption.
Most of my work involves modernizing complex systems; aligning workflows, interfaces and teams so change can happen without breaking what already works.
What I do
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Simplify multi-system workflows while keeping releases on track
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Translate ambiguous requirements into clear, executable interaction models
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Prototype early to align product, engineering and operations
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Improve legacy platforms through steady, incremental change
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Use automation and AI to reduce friction, clarify complexity and improve execution
How I work
I don’t introduce new process or redesign systems for its own sake. I focus on improving clarity and coordination inside complex systems while working within platform limits and release schedules.
That usually means
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Getting close to the problem
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Making tradeoffs explicit
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Reducing ambiguity across teams
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Shipping solutions that scale
Featured work
Modernizing a fragmented alerts system across mobile and email.
Unifying customer service tools into a single operational platform.
Improving mobile interaction patterns for digital account opening.
Contact
Available for product and interaction design roles in regulated environments.